I totally agree and had a similar experience. My husband would not let me even listen to them on the way home. We invited friends, and paid for a sitter. I wish I had stayed home with my little boy. I stood in line for 3 hours and am still recovering from surgery. So disappointed.

We just got home from downtown Atlanta. We went early, got in line, waited in the wrong line for a time, then waited in another line for another long time, then right when we began moving toward the door, the place hit it's capacity limit and we realized our fear all along was true...this show was oversold. Now, my husband was angry at first and I was sad. He attempted to talk to one of the guys at the door as we were making our way to the $10 parking spot our car was in. We were disappointed it all went down that way and that we wasted a perfectly good evening. But...

It was just one of those things, life isn't fair, but we feel we have much, much to be thankful for regardless. The weather was gorgeous, we couldn't have asked for a more beautiful evening to be outside. We enjoyed all those in line around us and once again we got to know some new Avett fan/friends. We've stood in lines like this in Indianapolis, Chicago, St Louis, Columbus, etc and we've never YET met an Avett fan who was rude or unfriendly. Moreover, on a weekend that we are remembering so much loss of innocent life, we enjoyed safe travel and secure surroundings to and from the venue on a very busy Friday night at rush hour in a large city. So, we'll keep our perspective straight.

Sure, there's lots to be disappointed about. But we do not believe the band had any control over how this was handled. The Avett Brothers are good to their fans, they always have been. Their integrity and good character runs deep and we refuse to let this one disappointing situation cause us to have doubts about them. They are fair and honest men and they always give more than they take. We do not hold them responsible. We refuse to harbor bitter feelings about tonite. That would be the second wrong and who needs that? We're moving past it.

As a mom, I sure do empathize with the angry feelings people have. I sure do remember making arrangements many a time; getting a sitter for our four kids when they were little in order to have a night out to see a favorite band. I sure did hate it when I went to a good deal of trouble and expense and things out of my control went wrong and I was left holding the short end of the stick and feeling like an idiot. I sure do understand. I might have reacted in anger ten or twenty years ago as well. I definitely understand how that feels.

We're thankful the band came home safely from their European tour and had a few weeks off to spend with their families before hitting the road for a particularly brutal schedule starting next week. They agreed to do this Samsung thing right in the middle of some much, much deserved time off. Of course they got paid. I'd never begrudge them that. They are one very hard working band.

We're gonna let it go. We'll see the Brothers next time they come to town!

This entire event was a disaster. I was in line 3 hours before the doors opened, and by the time i got in, the place was full. The show was supposed to start at 8, and it didnt start until almost 10. I really really hate samsung and at&t now.

Sour grapes

When I first saw the announcement for this concert, my first reaction was that it was too good to be true and that there was something fishy about it -- note to self: always listen to that inner voice! Well, b/c it had to do with my favorite band ever, I threw caution to the wind and took the bait. It was mine and my husband's anniversary. We got a sitter, drove 45 min into town, paid the $10 parking, stood in line for 2 1/2 hours (mind we are not spring chickens) and then got turned away. After all the fun and good times the Avetts have brought us over the past few years, we definitely have to consider this just bump in an otherwise glorious love affair with this band. Shame on the organizers of this event -- they totally hosed over a 1,000 people. Someone else posted that they were sorry to have missed out being at home with their little boy and I felt the same way. I could have been at home with my daughter instead of being a part of that crap. The only positive thing was that I loved all the people watching while in line. Was painful to walk away knowing that my band was so close but so out of reach!

I don't get the whole "screw the avett's cause blah,blah,blah..." Unfortunate situation but highly doubt TAB was behind the scene's rubbing their "greedy" hands together. The boys were probably behind the scenes raisin hell about the whole problem but we will never know because they are very modest and humble men. I'm sure amends will be made.

So disappointed. We took off work early, drove 3 hours from North Carolina and was in the priority ticket line and still didn't get in. I had my 9 year old neice with me who had her heart broken with tears streaming down her face when they turned us away. Can't believe that so many more tickets than available seats were distributed. I would have much rather paid for the tickets and had a guarantee to get in than free tickets with no entry. Sad, sad day.

Thank you yellowbandit. You took the words right out of my mouth re:line cutters. What a very non-Avett fan thing to do.

Not sure who owes us an apology...AT&T, Samsung, TAB, or all of the above, but someone sure does. We rushed out of work, got in line over 2 hours before the doors were supposed to open, waited in line for 3 hours, and were turned away. The whole time I was waiting in line I did not see one person who worked there or was in charge of organizing the event, getting things in order, etc. Besides the people perched right in front of the doors of the Tabernacle, I did not see one person that worked for Samsung, AT&T, the venue, etc. telling people the event had reached capacity....kind of just heard the news from other angry fans. No organization whatsoever. And it seems like horrible public relations to issue that many more tickets than the venue can hold. This was intended to be a promotional event, but ended up as a huge PR nightmare...leaving 1000+ people ticked off is probably not the way to go. Hope someone higher up in AT&T and Samsung hears about this.

Yeah I got there at 1pm and was first in the Priority line. So I'm guessing I may have met you ashleybb. It all seemed pretty organized when we went in. Though I was incredibly happy getting to be up front directly in front of Scott, I spent the whole annoying promo time texting back and forth with people in the Registered Line who weren't getting in. Due to a last minute illness of a friend, I my group ended up with an extra priority ticket, but none of us felt right about having someone cut the line at the last minute. It wouldn't have been fair to the lovely people who waited there all day with me and my friends.

It was my friend's birthday. I was the girl singing and playing guitar out there for a while. Curly brown hair, light pink shirt, and a long vest. It was great to meet you all too! I just love how friendly Avett fans can be. I hope I see you all at the next show!

I was thinking that, too, Nick! Their last two shows in Atlanta both seemed to have been a bit of a debacle. Thinking they need to come back and do a normal show as soon as possible.

I think the only way to remedy this situation, which is wishful thinking, is to do a 2nd show and only allow those that didn't get in to go. If it is even possible. I mean, there must be a way to figure it out, considering they have all of our email addresses, and we were all scanned in a computer database, they must know whose tickets were scanned and not? TAB did something similar for Settlers/Austin show, right?
Like I said, wishful thinking, because I am sure Att & Samsung would lose their a**es in doing so.

Thank you to everyone who attended The Avett Brothers show last night. We apologize for those who did not gain entry. This was not the fault of The Avett Brothers nor the sponsors who's intentions were to provide a free concert experience for fans. Unfortunately, the promoters underestimated the incredible fan response making it impossible to accommodate everyone for this performance. We hope that the fans will appreciate the well intended efforts of a free concert. Thank you for your patience and understanding.

My wife and I showed up at 7:30pm with priority access and were wrapped all the way around the block in the priority line. We were talking with the people in front and behind us and they did not have priority access tickets, but said they were just going to go for it. I was completely clueless about the whole process. Why wasn't there anyone walking around the venue telling everyone which line was which and what time we could expect to start moving? I think the stage manager was severely understaffed (he did do a great job though!). Stressful situation.

When we made it up to the door, I saw the guys kick out at least 12 people who did not have the priority access tickets. Therefore, those that are mad at the guys checking tickets should take some solace that they did the best they could. Apparently, that me1st guy slipped through the cracks.

I also want to thank the Avett Bros. for dedicating the song, "Murder in the City" to Brittany. It brought tears to my ears and my incessant cheering and clapping came to a halt. At Brittany's funeral, there was a card with a quote from this song. It was her favorite Avett song, and for them to recognize that and saying the song was for Brittany was amazing. Thank you Seth and Scott.

Dear Summer Krush Promotions:
-Your 100 word apology has made all the difference in the world. I feel much better--so much so in fact that I intend to switch my service to AT&T, get a new Samsung phone, and buy the entire back catalog of Avett Brothers CDs again because, well... I am just so appreciative, patient, and understanding.

I, too, was shut out when there were only 50 people in front of me until the entrance. My group and I had arrived at 530 and it seemed we had a pretty good chance but it became obvious at the end of the night was because of people skipping and cutting in line, which is half disrespectful on their part, but somewhat understandable, but half and mainly Samsung and AT&T's fault for lack of organization. When I heard the news, I literally lost it and full on cried. And for those of you that stuck around, my friend was the one that busted open the side door that lead to the stairway that we and about 15 other folk rushed up in hopes of sneaking in the show. Despite the fact it got us now where except leaving the Tabernacle with a broken door, we all decided if there's any way not to get into the free Avett Bros show, that would be it. Only solace left now is listening to The Gleam II.

And btw, dont blame The Bros, blame corporate Samsung & AT&T.

This would have been a different story if it was Apple & Verizon Winter Phling series.

If you got a ticket, you should get in. Period. Glad I didn't go down there because I am not the person to wait in line all day.

The blame for this debacle lies squarely on the shoulders of Samsung/ATT and THEIR corporate greed! Fair weather fans are like fair weather friends...who needs 'em?!! I was hesitant to bother with this one, having been to 15 shows that I willingly paid whatever their asking for, but thought what the heck, worth a try. It was mishandled from the get go, with the priority tickets coming online before 10 am stated time, but I managed to get the regular ones, only to print them out and see the non-guarantee disclaimer. I was even more hesitant at that point to make the 4 hour trek form Charlotte, book a hotel, etc., but loving the boys like I do, it still felt worth doing. I was reassured, when the Samsung people posted the following in response to all of the confusion on their Facebook page: "We have yet to turn anyone away" That is what I needed to give me some faith in going. I probably would have chucked the notion otherwise. They then picked me off, but issuing even more "priority" tickets later as that was really unfair to those holding the potentially useless general "tickets". They should have just offered upgrades or something to those people. They also should have gotten some inkling from all of the posts, as to the dedication and potential demand of Avett fans, especially in the South!!!
So, we arrived to the already long line at about 5:30 pm, for an 8 door, which I consider fairly early, as per Samsungs recommend. As the line kept growing we got concerned when we did the math. 400 priority X 2 per ticket =800. Some 1000 others issued, presumably X 2. Doing the math with the Tab. holding 2500ish, we felt like we would atleast get in and be happy for it. Indeed, they could have send someone out to explain the lines or something as I do believe people just kept sauntering up and finding a place as there was no official direction. Two lines wrapping the entire blocks surrounding, going in different directions = clusterf*%#! Some hope as the lines start to move after 8, but as we got to about 30 back from the door, some Live Nation guys started walking up and down te lines, that still circled the venue, saying the show was sold out and please leave! We were in a state of disappointment and denial at that point, but we did know that the possibility had existed that we wouldn't get in, so we couldn't really be pissed off or anything. Most people left at that point and there were some people smashing their phones and such, but how stoopid is that, and who does tha really hurt, so anyway, still in denial and without a plan B, we just hung out at the barricade with some other disappointed, but good spirited fans, not wanting to let go the dream that something might happen and we'd get lucky somehow on Lucky St. That's when a girl behind us, pushed on the side door and it opened! I didn't think she broke it or exerted much force, but some of us that were right there, might a split second decision to go in the door. Had we been able to sgain entry, I would not have felt bad at all, given the circumstances, but we headed upstairs and were promptly escorted out, rather nicely, I might add, since I believe, they knew that the venue had messed up buy not locking the door and they didn't want to make a big deal out of it. The sec. guys even joked with us saying that if we had gone to the right instead of upstairs, we would have made it in! So that led us to start talking to one of Atlanta's finest police officers, who was now stationed there, and we were just telling him how bummed we were that we had travelled the 4 hours, got the hotel etc, which he was very surprised to hear! He then said how many are with you, we said 3 and he left saying, he'd see what he could do, but no promises! This gave us a small amount of hope, so we we stuck around and her the roar of the crowd, knowing that the show had started. Again, everyone outside was pleasant and people who were just arriving were surprised to find out what was going on (gimme a break) So after what seemed like an eternity, my friend turned on her heel and said 'C'mon, let's go" to my surprise! I started to say, "wait, what" only top see the officer we had talked to walking ahead of her! What I didn't know, was that he had walked past her, gave her a "come this way nod" and luckily. I followed. He then escorted us, behind the theater, where the event staff, said, 'You 3 are so lucky, if it weren't for him you would not be here! We are gonna let you in, and you must walk directly past the stage and onto the floor, without stopping or entering the stage or anything" We were in absolute shock and awe and walked 5 feet from Joe, past the stage and down onto the floor , where they positioned us about 4 rows in!!!!! Yes, I know we were very fortunate, but we were also politely persistent and
that, I believe coupled with the magic that is the Avett Brothers, is why we got in!
Had we not gotten in, I would not have held any negative feeling towards the AVETT'S at all! They are and always have been, EXTREMELY generous with their fans! Even the venues people were all decent, so again, ATT and Samsung mishandled and misjudged the Avett fan base. I hope that they have learned something for future reference, but I kinda doubt it. I don't really understand, what they hope to gain through promotional things like this, but I am sure they realize this one, probably turned way mare people off than it gained for them!
I don't know why Bob was not there, but to me it was huge, that they managed to carry this off, in such grand Avett energy and style, whatever the reason. We also happily waited outside at the bus until 12:30, hoping they might comeout, but it wasn't meant to be, can't always get what you want, but you still gotta try, or you NEVER will!
I am so sorry, for those, who didn't luck out like we did, especially the people with kids and such and I would be reallllllly peeved, if I had a "guaranteed" ticket and was denied entry! Those are the people that should be given some sort of amend, not by the brothers, but by the promoters! I just wanted to share my story and say that I will always be a fan of these guys and their magic, come what may and I do hope that the powers that be will see the errors and make changes to avoid something like this ever happening again!

1. I was lucky enough to get the priority tickets.
2. I would not have flown in from Boulder, CO had I not scored them. I felt I cut it close landing at 6 and cabbing directly to the TAB.
3. Even too many of the guaranteed entry priority tickets were distributed. And when they released an additional 200 that was a bad move, and especially unfair to those with regular tickets.
4. Yes the regular tickets were branded as entry not guaranteed, but I too would have been bummed out had I been turned away.
5. The line outside was poorly managed and I was worried even being in the early entry line.
6. Down with the Shine & Cedar Lane made the show for me.
7. The extendo-commercial vibe was disgusting and was the trade off for the free event.

I'd like to have proof of validity of the Summer Krush account made for the use of posting on the forums. One post made. No replies. I highly doubt that it's legit....especially with a lame blanket statement of a "oops. someone dropped the ball".

I'm firing an email to the Tabernacle for the lack of organization at the venue. They have contracts set up for security at events, and they evidently didn't staff it at all. During my 2+ hours waiting, I didn't see ONE person directing ANYONE on where to go. The only person I ever saw was a Livenation guy with a radio telling everyone it was sold out.

I'm gonna look into contacting more. This was the most disheartening experience I've ever had in terms of concerts.

I'll buy samsung for tv's and monitors, but I'm sticking with my HTC that's not on AT&T.

Don't be upset with the band. They, much like their fans, have learned from this event. You know the band, the label, Dolph, etc all care deeply for the fans and don't want to disappoint any of them. Hopefully everyone will learn from this and do what it takes to prevent such mayhem from happening again.

"And they may pay us off in fame
But that is not why we came
And if it compromises truth then we will go"

They weren't kidding when they wrote those lines.

Heres some cheese to go with all this wine. you missed a concert.

That seriously sucks to everyone who tried to go & got denied. I honestly don't think free shows are ever a good idea, for any band, logistics wise. I don't know why promotors still try it when it seems to always end in disappointed people. Hopefully the majority of you will (or have) seen them this year.